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The Loredo Group - Testimonials

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I was searching for a property in Santa Cruz County but wasn't quite sure exactly what we needed.

I worked with both Haley and Michael and they were very good because they took an interest in our needs and worked endlessly to provide options and information on the various listings in the area. We ended up purchasing in Aptos and are very happy with our purchase. I would highly recommend working with Haley and Michael!

Kavita Snyder

Haley and Michael were an awesome team to work with.

We purchased a beach home in Capitola in 2021 and we could not have done it without them. Their local knowledge and team effort really made us feel confident throughout the home buying process. They were both so patient and attentive to our likes and dislikes. We cannot thank them enough for all their efforts!

Beecher01

Michael is a terrific agent.

He's been generous with his time from the casual start of our home search through the close of our home purchase. We met months ago when we weren't quite sure what the market was like or even exactly where we wanted to buy. He was willing to invest time in understanding our needs, help us understand the communities, even when our interests were pretty wide-ranging. He continued to be super patient and several months and many weekends into our process. He never made us feel like he just wanted to make a sale. He's great with follow-up, tracking down answers to the most obscure issues that arose when learning details about the house we were in the process of purchasing. He's been fantastic all the way through the sale process, from offer through the many steps in the escrow, and even after the close, he has ensured all details have been attended. If you want someone who takes time to understand your needs and be there with you every step of the way, Michael is the right pick!

Katie Ferrick

Haley is AMAZING!

She is super organized, efficient, and on top of everything. She helped us through the entire process end-to-end and went above and beyond the whole time!

atlaeludlow

Knowledgeable, discreet, responsive and kind, what I love most about Mike and Haley is their ability to put their clients first, even when it means not making a sale.

Heidy Kellison

I sold my family home of 25 years with Haley Kepler.

She made what could have been a stressful and difficult process as seamless as could be. I couldn't have done this without her guidance and help. Haley really listens, is clearly passionate about her job, and has a calm and professional manner. She was accommodating and always went the extra mile at every step. I will definitely refer family and friends to Haley in the future. The stager we worked with, Darla Mick, was also excellent and quickly and efficiently transformed my home into something amazing. She was very flexible and easy to work with.

Anne Howland

Great job Haley and Michael, my family and I really appreciate you both going the extra mile and making the sale process a smooth one.

Haley and Michael are very communicative, attentive and care about their clients.

Karlee Holden

Been working with Haley and Michael for 4 months now and I cannot say enough how thankful I am to have met them.

It is hard to find good, trustworthy folks and they truly have it all. If you are looking for someone who is knowledgeable and 100% supportive I highly recommend Haley and Michael for any real estate needs!

Neil Joseph Lee

Michael and Haley are the consummate professionals.

They are so personal with their clients and don't miss a detail. They get the job done for all -- Great job you two!

Keith I Rushing

I’ve known Michael for many years and I’ve seen what a competent, thorough and reliable person he is.

He and Haley together have got everything covered. They can make the challenge of finding or selling a home into an enjoyable adventure.

Jim Booth

Micheal and Haley are the most dedicated, hard-working, and resourceful realtors I have ever worked with.

The transaction's closing took three, during which time both Michal and Haley put all their energy into making it happen. The best experience I ever had. I am grateful to them and highly recommend them.

Arhur Mrozowski

We give the highest recommendation to Loredo Group Reality as they provided concierge level service.

With an in-depth knowledge of the local real-estate market and their thoughtful guidance, we were able to purchase a beautiful home in a perfect location. They took the time to get to know us and our personal preferences often becoming our trusted surrogates. During our home search, they provided video walk throughs of available properties, offering impressions of how it met our needs, plus guided reviews of inspection reports. As out of state buyers, their access to many local resources provided additional assurances we were in the best hands with our real estate needs. They went door-to-door looking for hidden opportunities in neighborhoods that interested us as well as meeting with potential neighbors! They were by our side during the entire process of negotiating the offer, working through escrow contingencies and even after escrow closed as we took possession of the house. We are excited and delighted to be in our new home – Loredo group gave us extraordinary service and support. Thank you Michael and Haley!

James Millerd

Haley is a phenomenal person and even more phenomenal Realtor.

She helped me out with my listings, her attention to detail and her passion for her craft show through her upbeat and positive personality. I’d highly recommend Haley for all of your real estate needs.

Olive Hart

Haley and Michael helped me find the home of my dreams by the beach!

Michael worked with me through the “looking” phase of the process. He showed me houses weekend after weekend until we found the right one. Haley worked with me to craft a competitive and compelling offer that got accepted! Both Haley and Michael made everything during the escrow process simple and easy to understand. They took care of all the little things and made it a stress free process. Five stars across the board!

Kathryn Webb
Reviews on Zillow
Average Rating
"Haley did an outstanding job in the sale of a Trust sale. She went beyond the job in helping sell this house. She cleared the house of clutter and got it ready to put on the market. We live out of state and she kept constant communication during the process. She is a hard worker and will get the job done."
5 /5.0
by patricia jordan8
"Micheal and Haley are the most dedicated, hard-working, and resourceful realtors I have ever worked with. The transaction's closing took three, during which time both Michal and Haley put all their energy into making it happen. The best experience I ever had. I am grateful to them and highly recommend them."
5 /5.0
by arthur mrozowski
"We give the highest recommendation to Loredo Group Reality as they provided concierge level service. With an in- depth knowledge of the local real-estate market and their thoughtful guidance, we were able to purchase a beautiful home in a perfect location. They took the time to get to know us and our personal preferences often becoming our trusted surrogates. During our home search, they provided video walk throughs of available properties, offering impressions of how it met our needs, plus guided reviews of inspection reports. As out of state buyers, their access to many local resources provided additional assurances we were in the best hands with our real estate needs. They went door-to-door looking for hidden opportunities in neighborhoods that interested us as well as meeting with potential neighbors! They were by our side during the entire process of negotiating the offer, working through escrow contingencies and even after escrow closed as we took possession of the house. We are excited and delighted to be in our new home – Loredo group gave us extraordinary service and support."
5 /5.0
by user2925829
"Michael is a caring, consummate professional. As a first-time home buyer, he navigated me through all of the questions, issues and concerns I had in making this purchase. His recommendation of a lender was also top notch and it was comforting that he knew the lender and felt confident in recommending them. Overall he and his real estate group did fantastic work and I highly recommend him! Thank you Michael!"
5 /5.0
by sshtshka
"Michael is an immaculate agent with amazing knowledge of the area my wife and I are searching for homes in. Working with him to find our dream home is an opportunity that we look forward to and spending time with him is not only easy but fun. He makes the entire experience an adventure, paying full attentino to every detail that we give him regarding what we are looking for! We are honored to have him as our agent and look forward to closing with him & The Loredo Group."
5 /5.0
by remedydesigncompany
"Great job Michael, my family and I really appreciate you going the extra mile and making the sale process a smooth one. Michael is very communicative, attentive and cares about his clients."
5 /5.0
by zuser20160830222842755
"Michael was very professional as well as personable. He was very attentive of our needs and he did an excellent job of researching the details of properties to help us make a fully informed decision. He he had very good communication with the seller's agent and he followed through during the escrow process which was greatly appreciated."
5 /5.0
by Cheryl Johnson
"Michael is a terrific agent. He's been generous with his time from the casual start of our home search through the close of our home purchase. We met months ago when we weren't quite sure what the market was like or even exactly where we wanted to buy. He was willing to invest time in understanding our needs, help us understand the communities, even when our interests were pretty wide-ranging. He continued to be super patient and several months and many weekends into our process. He never made us feel like he just wanted to make a sale. He's great with follow-up, tracking down answers to the most obscure issues that arose when learning details about the house we were in the process of purchasing. He's been fantastic all the way through the sale process, from offer through the many steps in the escrow, and even after the close, he has ensured all details have been attended. If you want someone who takes time to understand your needs and be there with you every step of the way, Michael is the right pick!"
5 /5.0
by katieferrick
"I work with Realtors all day, every day, so trust me when I say that Haley and Michael are some of the BEST Realtors I've worked with!! Their communication was excellent, always keeping me in the loop, and they went above and beyond at every chance they could. They are the best real estate agents in California!!"
5 /5.0
by melanie ginsburg
"We had such a great experience with Michael! He helped us develop a strategy in a very competitive market to get the home we were looking for. The process is very challenging in Pacific Grove. Michael was willing to help us view the property with FaceTime and we were able to make an offer based on his insight and ability to be there when we were in So. Cal. Michael gave us a timely advantage! We loved working with him and would highly recommend Michael if you’re looking for your dream home!!! ??Mike and Cheri Stetson"
5 /5.0
by cheri31
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